E-Commerce Maintenance & Support
Keep Your Online Store Secure, Updated & Running Smoothly
An outdated, slow, or buggy e-commerce website can lead to lost customers and security risks. Our maintenance & support services ensure your store runs smoothly, securely, and efficiently at all times.
E-Commerce Maintenance & Support Packages:
BASIC MAINTENANCE PACKAGE (For Small Businesses & Startups)
Ideal for: Small businesses that need basic updates and security checks.
✔ Regular Store Updates – WooCommerce/Shopify core updates & plugin updates
✔ Bug Fixes & Troubleshooting – Fix common issues affecting store performance
✔ Basic Security Patching – Protection against minor vulnerabilities
✔ Speed Optimization – Minor optimizations for faster loading times
✔ Basic Backup Management – Monthly store backups to prevent data loss
✔ Email Support – Assistance with minor issues and guidance
ADVANCED MAINTENANCE PACKAGE (For Growing E-Commerce Brands)
Ideal for: Medium-sized businesses needing performance optimization & security.
✔ Everything in BASIC +
✔ Advanced Speed & Security Optimization – Faster load times & enhanced security
✔ Uptime Monitoring – 24/7 monitoring to ensure 99.9% uptime
✔ Bug Fixes & Debugging – Proactive issue resolution
✔ Backup & Recovery – Weekly automatic backups & disaster recovery solutions
✔ SEO Optimization – Basic technical SEO adjustments for better search rankings
✔ Priority Email & Chat Support – Faster response time for assistance
Multi-Vendor Marketplace Development
Ideal for: Large e-commerce businesses & marketplaces needing premium support.
✔ Everything in ADVANCED +
✔ Custom Feature Additions – Integrate new functionalities as your business grows
✔ Real-Time Performance Monitoring – Instant alerts for any downtime or errors
✔ Advanced Malware Protection – AI-powered threat detection & removal
✔ Conversion Rate Optimization (CRO) – Strategies to increase sales & revenue
✔ Monthly Analytics & Reporting – Insights on performance, security, & traffic
✔ Dedicated Account Manager – Personalized support & strategy planning
✔ 24/7 Priority Support – Fastest response time for critical issues